When starting this company, I sat down and thought
about the things that makes a business successful.
Words like honesty, integrity, and compassion kept
coming up. Those words meant a lot to me, and
are traits I wanted to display through this company.
Honesty and integrity, those two traits would be easi-
ly shown through the high quality employees I would
hire and the high standard that I would hold them
to, day in and out. But, compassion?
After close to 20 years of experience in the HVAC in-
dustry, there are probably only a handful of situations
I could recall where the company I worked for show-
ed compassion for a person or the community. It
made me really question why. The answer, just
being too consumed with making the company
profitable, bigger, more, more, more. Well, what
does that say about not only the company, but
you as a person? That's when I decided we
would not follow that stereotype!
From inception, I wanted this company to care ab-
out the bigger picture. We will start small; partici-
pate in community events for a couple different
charities, have special offers for people in public
service, military, etc.
I believe everything is reciprocal. If we do our part
in the community, the community will see us for
what we TRULY are.........Honest, Full of Integrity,
and Compassionate.
Warmest Regards,
Tom Patterson
Owner, Carolina Heating & Air Design
