We bought a foreclosure property with a HVAC system that was inoperable and in unknown condition. Several big name companies told us a new "everything" would be needed totaling roughly $6500.00.Tim came out, did a thorough inspection and said it was quite fixable, although much work would be needed, with costs totaling only 1/3 the amount of any previous estimates. After the initial repairs, more problems were discovered and needless to say, Carolina Heating and Air Design did everything in their power keep costs at a bare minimum while continuing on with repairs. This included a couple of parts installed - at cost, and follow up to make sure everything was right. That follow up included over a dozen evening trips out for Tim to hook up and run his compressor (sometimes overnight) to continually remove moisture from the system. Tim said his five year old compressor worked harder here than all his other jobs combined! As I said, this was a foreclosure property - sold as-is, and we all knew what we were getting into. They didn't give up and perseverance finally paid off as things began looking normal - no more contamination. None of us could believe the amount of moisture that was present in the lines of this system! I can't speak highly enough for the courtesy, professionalism and perseverance of this company, let alone the value they provide. It would be great if we got this quality of service anywhere else! They far exceeded our expectations and made us a loyal customer.